SWIFTPAYMENTS, LLC
Privacy Policy

Effective Date: February 1, 2025 | Last Updated: October 15, 2026

SwiftPayments, LLC (“SwiftPayments,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy describes what information we collect, how we use and protect it, and the choices available when you interact with our website, products, merchant services, and communications, including text messages.

1. Information We Collect
We may collect the following categories of information:
• Contact and business information: Your name, business name, email address, phone number, and information you provide when you submit a form, ask a question, or request merchant services.
• Website usage information: IP address, browser and device information, cookies, and activity on our website used to maintain and improve the site.
• SMS program information: When you choose to receive text messages, your mobile phone number, your messaging preferences, and, where maintained, records of your opt-in, opt-out, and SMS interactions.

2. How We Use Your Information
We use information to respond to inquiries, provide and improve our merchant services, communicate about requested products and customer support, administer our website, maintain security, and meet legal obligations. Where you have affirmatively opted in, we may also send SwiftPayments marketing or promotional communications by text message. We use information collected for SMS communications only for the purposes described in the Mobile Messaging section below.

3. Mobile Messaging (SMS): Consent and Your Choices
SMS enrollment is voluntary. SwiftPayments seeks separate, affirmative consent before sending text messages under its SMS program. Merely providing a mobile phone number in an inquiry, application, or other form does not, by itself, constitute consent to receive promotional SMS messages. Consent to receive promotional text messages is not a condition of purchasing or receiving our services.
If you opt in, SwiftPayments may send text messages relating to your requests, our services, customer support, or promotional offers, as described in the applicable opt-in disclosure. Message frequency varies. Message and data rates may apply.
You may withdraw SMS consent at any time by replying STOP to a text message from SwiftPayments. You may receive one final confirmation of your opt-out. For assistance, reply HELP or contact us at info@swiftpayments.com or 800-817-9295. We honor opt-out requests and do not treat consent to one SMS program as consent to texts from unrelated third parties or affiliates.

4. Mobile Opt-In Data — No Sharing with Third Parties or Affiliates
No mobile opt-in data or SMS consent will be shared with third parties or affiliates.
SwiftPayments does not sell, rent, share, or transfer mobile phone numbers, SMS opt-in information, text messaging originator opt-in data, consent records, or SMS interaction data to third parties or affiliates for marketing or promotional purposes. All other information-sharing categories in this Policy expressly exclude mobile opt-in data and consent. Consent to receive SwiftPayments SMS messages cannot be transferred to another organization.

5. Sharing of Other Information
We do not sell or rent personal information. Except for the mobile opt-in data and SMS consent protected in Section 4, we may share other information with trusted service providers performing website, analytics, customer support, merchant-services, or marketing functions on our behalf. These vendors may use information only to perform services for SwiftPayments—not for their own marketing. Nothing in this section permits sharing mobile opt-in data or SMS consent.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality, understand usage patterns, and enhance your browsing experience. You may manage or disable cookies through your browser settings, although some website features may no longer operate as intended.

7. Data Security and Retention
We use reasonable safeguards to protect personal information from unauthorized access, disclosure, and misuse. No electronic system is completely secure. We retain information as reasonably necessary for this Policy’s purposes, including honoring messaging preferences, resolving inquiries, and meeting applicable legal requirements.

8. Your Privacy Choices
• Email: Opt out of promotional emails using the unsubscribe link in the message.
• Text messaging: Reply STOP at any time to end SwiftPayments text messages, or contact us directly. Reply HELP for assistance.
• Personal information: Contact us to request access, correction, or deletion of your information, subject to applicable law and legitimate retention obligations.

9. U.S. Users Only
SwiftPayments provides services in the United States. Our website and services are not intended for users outside the United States.

10. Changes to This Privacy Policy
We may update this Privacy Policy as our practices or legal requirements change. We will post the updated version on our website and revise the “Last Updated” date above.

11. SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from SwiftPayments LLC, DBA SwiftPayments, you may receive messages related to marketing and promotional text messages:
Appointment reminders
Follow-up messages

Message Frequency:
Message frequency may vary depending on the type of communication.

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:
You may opt in to receive SMS messages from SwiftPayments in the following ways.
By submitting an online form

Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

12. Contact Us
SwiftPayments, LLC
14180 N Dallas Parkway, Ste 510, Dallas, TX 75254
Email: info@swiftpayments.com | Phone: 800-817-9295
Website: https://swiftpayments.com/privacy-policy/